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📦 Shipping & Delivery Fees
Shipping Fee: For orders under $100, the shipping cost belongs to the buyer.
Free Shipping: For purchases of $100 and over, the shipping cost is covered by our store.
Delivery Time: Your orders are generally delivered to the courier within 1-3 business days (The maximum legal delivery period is 30 days).
Inspection Obligation: We kindly request you to inspect your package in the presence of the courier officer upon delivery, and not to accept damaged packages without keeping an official damage report (tutanak).
Shipping Fee: For orders under $100, the shipping cost belongs to the buyer.
Free Shipping: For purchases of $100 and over, the shipping cost is covered by our store.
Delivery Time: Your orders are generally delivered to the courier within 1-3 business days (The maximum legal delivery period is 30 days).
Inspection Obligation: We kindly request you to inspect your package in the presence of the courier officer upon delivery, and not to accept damaged packages without keeping an official damage report (tutanak).
🔄 Return Policy
Return Period: You have the right to return your product within 14 days from the date the product reaches you.
Return Condition: The product must be unused, unworn, unwashed, and suitable for resale (with tags attached).
Return Shipping Fee: In return transactions, the shipping fee belongs to the buyer. Shipping fees are non-refundable except for incorrect or defective product shipments.
Exchanges: Direct exchanges are not available for purchases made on our website; only returns are accepted.
Return Period: You have the right to return your product within 14 days from the date the product reaches you.
Return Condition: The product must be unused, unworn, unwashed, and suitable for resale (with tags attached).
Return Shipping Fee: In return transactions, the shipping fee belongs to the buyer. Shipping fees are non-refundable except for incorrect or defective product shipments.
Exchanges: Direct exchanges are not available for purchases made on our website; only returns are accepted.
💳 Refunds
Once your return reaches us, it will be approved within 1-4 business days and your refund process will be initiated.
The time it takes for the refunded amount to reflect in your account may vary between 1-10 business days, depending on your bank.
Once your return reaches us, it will be approved within 1-4 business days and your refund process will be initiated.
The time it takes for the refunded amount to reflect in your account may vary between 1-10 business days, depending on your bank.
📞 Contact Information
Title: Sevim Geylani / Jolin Butik
WhatsApp Support: +90 545 584 34 30
Email: [email protected]
Title: Sevim Geylani / Jolin Butik
WhatsApp Support: +90 545 584 34 30
Email: [email protected]
